Privacy Policy

Tinny Educational Aids (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit enquiries, download catalogues, or purchase products from us.

By using our website, you agree to the practices described in this policy.

 1. Information We Collect
We may collect the following types of information:

Personal Information
Information that identifies you directly, such as:

* Full name
* Company / School name
* Phone number
* Email address
* Billing and shipping address
* GST details (for invoices)
* Payment details (processed through secure payment providers)

Business Information
* Purchase requirements
* Tender enquiries
* OEM/ODM requirements
* Product interest details

 Technical Information
Automatically collected data:

* IP address
* Browser type
* Device type
* Pages visited
* Time spent on website
* Referring website links

 2. How We Collect Information
We collect information when you:

* Fill enquiry or contact forms
* Request quotations
* Download catalogues
* Place orders
* Subscribe to updates
* Contact us via email, phone, or WhatsApp
* Interact with our website

 3. How We Use Your Information
We use the collected information to:

* Respond to enquiries and quotations
* Process orders and deliveries
* Provide product information
* Share catalogues and updates
* Support OEM / bulk / tender requirements
* Improve our products and services
* Maintain internal records
* Comply with legal and tax requirements
* Prevent fraud or misuse

4. Sharing of Information
We do **not sell or rent** your personal information.

We may share information only with:

* Logistics and courier partners for delivery
* Payment processors for transactions
* Government authorities when legally required
* Professional advisors (accountants, auditors, legal)
* Technology providers supporting our website

All partners are expected to keep your data confidential.


 5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:

* Improve website performance
* Understand visitor behavior
* Remember user preferences
* Enhance user experience

You can disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

 6. Data Security
We implement reasonable security measures to protect your information, including:

* Secure servers
* Access controls
* Limited internal data access
* Standard technical safeguards

However, no online system is 100% secure. Users share information at their own risk.

 7. Data Retention
We retain personal and business data only as long as necessary for:

* Order fulfillment
* Legal and tax compliance
* Business record keeping
* Customer support

After that, data may be securely deleted or archived.

8. Your Rights
You may request to:

* Access your personal data
* Correct inaccurate data
* Update your contact details
* Request deletion (where legally permitted)

To request changes, contact us using the details below.

 9. Children’s Privacy
Our products are designed for educational use, but our website is intended for adults such as parents, teachers, schools, institutions, and distributors. We do not knowingly collect personal data from children.

 10. Third-Party Links
Our website may contain links to third-party websites or marketplaces. We are not responsible for the privacy practices or content of those websites. Users should review their privacy policies separately.

11. Marketing Communications
If you share your contact details, we may send:

* Product updates
* New catalogue releases
* Offer information
* Industry updates

You may opt out anytime by contacting us or using the unsubscribe option (if available).

 12. Legal Compliance
We may disclose personal information if required to:

* Comply with law or legal process
* Respond to government requests
* Protect company rights and safety
* Prevent fraud or misuse

13. Policy Updates
We may update this Privacy Policy from time to time. Revised versions will be posted on this page with an updated date.

14. Contact Us
For questions regarding this Privacy Policy or your data, please contact:

**Tinny Educational Aids**
RZ - B2 - Suraj Vihar, Dwarka, Sec-3, New Delhi - 110078
Ph. No. 8527217296